Market Share by Top Websites

1 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Microsoft Dynamics 365 is still behind Salesforce Live Agent in all market share segments.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Lifestyle, Science & Education and 20 other categories.

2 Microsoft Dynamics 365 hasn't got a lead over Salesforce Live Agent in any websites category.

Geography

1 Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Canada, Australia and 133 other countries.

2 Microsoft Dynamics 365 is leading in Denmark, Georgia, Botswana, Madagascar and 3 other countries.