1
Freshdesk is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, Microsoft Dynamics 365 is clearly lagging behind, losing to Freshdesk in all segments.
1
Freshdesk has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Business & Consumer Services, Science & Education and 19 other categories.
2
Microsoft Dynamics 365 is leading in Heavy Industry & Engineering.
1
Freshdesk is leading in most countries, including United States, United Kingdom, India, Germany and 145 other countries.
2
Microsoft Dynamics 365 is leading in Denmark, Albania, Cuba, Jersey and 2 other countries.