Technology Freshdesk

Freshdesk is an on demand customer support software that works across multiple support channels. Freshdesk was founded in Oct 2010 by Girish Mathrubootham, former VP of Product Management at Zoho Corp. Freshdesk customers are typically small and medium enterprises who are looking for a cloud based customer support software. Freshdesk includes a helpdesk, a knowledge base, Self-Service portal for end users and a community platform to engage the customer community.