Market Share by Top Websites

1 Freshdesk is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, CiviCRM is still behind Freshdesk in all market share segments.

Websites Categories

1 Freshdesk has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Business & Consumer Services, Science & Education and 17 other categories.

2 CiviCRM is leading in Law & Government, Community & Society and News & Media.

Geography

1 Freshdesk is leading in most countries, including United States, United Kingdom, India, Germany and 141 other countries.

2 CiviCRM is leading in Taiwan, Malawi, Andorra, Togo and 2 other countries.