Market Share by Top Websites

1 Zendesk Knowledge Base is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Zendesk Portal is still behind Zendesk Knowledge Base in all market share segments.

Websites Categories

1 Zendesk Knowledge Base has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Software and 46 other categories.

2 Zendesk Portal is leading in Universities & Colleges.

Geography

1 Zendesk Knowledge Base is leading in most countries, including United States, Palestinian Territories, United Kingdom, Brazil and 101 other countries.

2 Zendesk Portal is leading in Slovakia, Pakistan, Montenegro, Dominican Republic and 21 other countries.