Market Share by Top Websites

1 Zendesk Knowledge Base is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Zendesk Portal is still behind Zendesk Knowledge Base in all market share segments.

Websites Categories

1 Zendesk Knowledge Base has better usage coverage in more websites categories. Including Internet & Telecom, Business & Industry, Computer & Electronics, Software and 45 other categories.

2 Zendesk Portal hasn't got a lead over Zendesk Knowledge Base in any websites category.


1 Zendesk Knowledge Base is leading in most countries, including United States, United Kingdom, Brazil, Japan and 109 other countries.

2 Zendesk Portal is leading in Latvia, Kazakhstan, Armenia, Kenya and 13 other countries.