Market Share by Top Websites

1 Zendesk Knowledge Base is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Zendesk Portal is still behind Zendesk Knowledge Base in all market share segments.

Websites Categories

1 Zendesk Knowledge Base has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Software and 46 other categories.

2 Zendesk Portal hasn't got a lead over Zendesk Knowledge Base in any websites category.


1 Zendesk Knowledge Base is leading in most countries, including United States, United Kingdom, Brazil, Germany and 120 other countries.

2 Zendesk Portal is leading in Dominican Republic, Armenia, Oman, Nicaragua and 6 other countries.