Market Share by Top Websites

1 Zendesk Knowledge Base is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Zendesk Portal is still behind Zendesk Knowledge Base in all market share segments.

Websites Categories

1 Zendesk Knowledge Base has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Software and 45 other categories.

2 Zendesk Portal is leading in Universities & Colleges.

Geography

1 Zendesk Knowledge Base is leading in most countries, including United States, United Kingdom, Brazil, Germany and 141 other countries.

2 Zendesk Portal is leading in Belize and French Polynesia.