Market Share by Top Websites

1 SmartSupp is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Zoho Chat is clearly lagging behind, losing to SmartSupp in all segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 176 other categories.

2 Zoho Chat is leading in Flowers, Libraries & Museums, Gifts and Fishing.


1 SmartSupp is leading in most countries, including Czech Republic, Poland, Brazil, Slovakia and 115 other countries.

2 Zoho Chat is leading in Brunei Darussalam, Zimbabwe, Albania and Belize.