Market Share by Top Websites

1 SmartSupp is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Spot.IM LiveChat is clearly lagging behind, losing to SmartSupp in all segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 193 other categories.

2 Spot.IM LiveChat is leading in Animation & Comics, Puzzles & Brainteasers, Business News, Baseball and 2 other categories.

Geography

1 SmartSupp is leading in most countries, including Czech Republic, Poland, Slovakia, Brazil and 152 other countries.

2 Spot.IM LiveChat is leading in Israel, Japan, South Korea, Mongolia and 12 other countries.