Market Share by Top Websites

1 SmartSupp is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Spot.IM LiveChat is still behind SmartSupp in all market share segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 195 other categories.

2 Spot.IM LiveChat is leading in Animation & Comics, Puzzles & Brainteasers, College & University Press, Baseball and one other category.


1 SmartSupp is leading in most countries, including Czech Republic, Poland, Slovakia, Brazil and 137 other countries.

2 Spot.IM LiveChat is leading in Israel, Mongolia, Korea Republic, Nepal and 5 other countries.