Market Share by Top Websites

1 Zopim is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, SmartSupp is still behind Zopim in all market share segments.

Websites Categories

1 Zopim has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 233 other categories.

2 SmartSupp is leading in Educational Resources.


1 Zopim is leading in most countries, including United States, Brazil, India, Turkey and 197 other countries.

2 SmartSupp is leading in Czech Republic and Sierra Leone.